Samsung Smart View Says Something Went Wrong Try Again

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I have a Samsung Tv as my primary entertainment screen.

I usually mirror my phone, too, because I notice it more than convenient to go along with what I was watching without needing to navigate through a agglomeration of menus.

When I was scrolling through YouTube one night, a pretty long video defenseless my center; I wanted to scout information technology on my TV rather than my phone.

So I pulled down the notification panel on my telephone and turned Smart View on, merely to realize information technology didn't work.

Usually, the mirroring is instant, but it didn't seem to work at all this time.

I had to find out what was wrong and get back to watching the video, or else the YouTube algorithm might non recommend it to me always again.

I checked out Samsung'due south support pages on how to troubleshoot Smart View and read through a few forum posts where people had been having the same issue that I had.

After gathering quite a chip of information, I was able to fix Smart View on my telephone with some of my own trial and error mixed in.

I decided to compile this guide with the assistance of that information then that you'll also be able to fix the Smart View feature with your phone.

If Smart View isn't working for yous, check if the Tv and phone are connected to the same Wi-Fi network. Make sure the TV and phone are on the latest software versions.

Read on to detect out what you are allowed to mirror with Smart View, as well as what Samsung recommends yous exercise to fix this issue.

Connect Your Telephone And TV To The Aforementioned Wi-Fi

One of the prerequisites for Smart View is that your telephone and the device you are trying to mirror to must be on the same network.

Your phone uses that network to send the TV'southward information to mirror your phone.

Make sure that both devices are on the same Wi-Fi network.

After connecting both devices to the aforementioned network, attempt turning Smart View on over again and seeing if you tin mirror your telephone.

Allow Smart View On Your Tv set

Some TVs might require you to qualify a mirroring asking for security purposes.

The request will usually appear every bit a prompt when yous connect to your Television receiver with Smart View.

To get this prompt, turn on Smart View and select your Idiot box.

Now, await at the TV and check if the prompt appears.

Select Allow when the choice appears.

Wait for the phone to mirror your display and see if Smart View works again.

Conform Aspect Ratio

Phones use a dissimilar aspect ratio than TVs because of their physical shape.

Since well-nigh phones are taller when compared to how broad they are, they use a more than non-conventional aspect ratio.

TVs utilise xvi:nine while phones use 18 to 19:ix aspect ratio screens.

Smart View might not work if the aspect ratios are proportioned correctly and can cause the display to look wonky and sometimes won't fifty-fifty work.

To adjust the aspect ratio:

  1. Pull downward the notification bar by swiping down from the top with two fingers.
  2. Tap the Smart View icon.
  3. From the Smart View screen, tap the three dots on the top right of the screen.
  4. Select Settings.
  5. Tap Phone -> Aspect Ratio
  6. Set the attribute ratio of your Tv set hither. Information technology usually is 16:nine.
  7. Save the settings.

Effort turning Smart View on and encounter if y'all can mirror your phone to your TV.

Update Software To The Latest Version

Newer iterations of software bring further improvements and bug fixes to your devices all the time.

The reason why Smart View isn't working for y'all tin be traced to a problems in your Television set or telephone software.

Updating your software on both these devices is the best bet in that case.

Beginning, you'll need to connect both the TV and phone to a Wi-Fi network.

Then, to update your phone:

  1. Open the Settings app.
  2. Coil downwards to find Software Update and open information technology.
  3. Tap Download and Install.
  4. Your phone volition now offset looking for updates and download them if it finds any.

To update your smart TV:

  1. Open the Settings screen of the TV.
  2. Navigate to Support or Software Update.
  3. Select it and start checking for updates.
  4. The TV should install any updates that information technology finds.
  5. After the update finishes, restart the TV.

Now try using Smart View again to encounter if information technology works.

Restart Your Devices

Temporary bug that might accept stopped Smart View from working properly can commonly be stock-still past restarting your device, and it's something that Samsung recommends you exercise is if y'all have any issues.

To restart your telephone:

  1. Press and hold the Power push on the side of your phone.
  2. From the Power options that appear, Tap Restart.
  3. Look for the phone to restart and turn on completely.

To restart your TV:

  1. Press and hold the ability push on the remote.
  2. The TV will turn off and on again.
  3. You tin can as well unplug the TV from the wall and plug it dorsum in once more if you wish to.

Try turning on Smart View again to see if you tin cast your phone to your Television receiver.

Reset Your Telephone

If all else fails, y'all may need to perform a mill reset on your phone to set Smart View.

Recollect that a factory reset volition remove all information from your phone and reset all settings back to factory defaults.

To reset your phone:

  1. Open up the Settings app.
  2. Coil down to General management and select it.
  3. Tap Reset > Factory information reset.
  4. Scroll down the listing that appears and tap the blue Reset button.
  5. The phone should start the reset and when information technology completes, log back into your accounts.

Effort turning on Smart View to see if the characteristic works with your TV.

Concluding Thoughts

Smart View has protections for copyrighted content that prevents you from casting them on your TV.

You cannot mirror content from Netflix, Amazon Prime, and other streaming services with Smart View considering they stream DRM-protected content.

Make sure that your telephone supports Miracast because Smart View uses Miracast to mirror your TV.

You May Also Savour Reading

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  • Does Samsung TV Piece of work with HomeKit? How To Connect

Frequently Asked Questions

How do I update Smart View?

Smart View will automatically be updated when you download and install a system update for your Samsung phone.

How does Smart View work without Wi-Fi?

Smart View requires both devices to be on the same network, so it won't piece of work if you don't have Wi-Fi.

If you don't have Wi-Fi, you lot can use an HDMI cable to mirror your screen to a Television set.

Do all Samsung Smart TVs have screen mirroring?

All Samsung Smart TVs support screen mirroring in i way or the other.

Some TVs back up AirPlay 2, and some back up Smart View.

Can you screen mirror with Bluetooth?

Bluetooth is pretty slow as a medium to transfer data and isn't fabricated to transfer data equally fast equally a screen mirroring service would crave.

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Source: https://robotpoweredhome.com/samsung-smart-view-not-working/

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